The Regency Palace – Calgary, AB
Regency Palace Restaurant
328 Centre St SE
Calgary, AB T2G 4X6
Buffet. Hot pot. Dim Sum. Banquets. Most Chinese restaurants leave no potential profit unturned, and yet somehow, even in their bid to be all things to all people, they usually manage to turn out some pretty decent food. To me, very few chefs can rival the versatility of a Chinese restaurant chef. The sheer scope of the menu they must know inside and out, the sheer numbers that Chinese banquet facilities are expected to service quickly, and the renown pickiness of Asian diners makes for a very high pressure situation. One where when restaurants fall, they can really collapse badly.
The Regency Palace is one of the premier banquet facilities in Calgary. Able to accommodate up to 700 people, it is often used for Chinese weddings and other celebrations. Most of the time i’ve been to the Regency has been for such events. And the food is usually quite good.
On a recent week night, some friends and I decided to partake in their hot pot deal/meal. For $24.95, you get all you can eat (AYCE) hotpot, and buffet. When i arrive at 7:30pm, i wasnt quite prepared for what I saw. A completely empty restaurant, with the exception of one two top, and our own table. It was completely desolate.
Now i’ve been here before on a weeknight, and while it is never extremely busy, usually there are a decent selection of people. The food we’ve ordered off the menu has been ok, but no where near the quality of their banquet food. I’m not sure if the lesser chefs work on the quiet weeknights, but it’s never as good. This weeknight, with everyone getting the all you can eat hotpot and buffet, we don’t get a chance to order off the menu.
Hotpot ingredients are taken from a self-service bar. The hotpot “bar” has an extremely wide selection of food, of varying qualities. On the positive side, they put out fairly low quantities and refresh fairly often. Popular items are turned over fairly quickly, resulting in some fairly fresh ingredients. On the downside, due to the vast selection of ingredients, many are left sitting on ice for hours on end. In a quieter location, i generally prefer the Gold Wonton method – they bring out whatever is ordered, rather than self service. With a large selection of ingredients, and sauces, they definitely have a very comprehensive list of ingredients available.
Unfortunately, the Regency Palace has only one kind of broth, which is fairly mediocre. Not a lot of flavour, but it doesnt detract from the ingredients either. Service is very attentive, though the staff to customer ratio was a bit ridiculous.
The cooked food bar is something completely different. Something straight out of University memories of Foody Goofy and 7.95 AYCE buffet, the food is poor, much of it deep fried and breaded, and while the selection is vast, the food is barely edible. I choked down a few dishes, hoping without hope that I would not be charged a “waste” charge on my plate for all the uneaten food. Thankfully, I was not.
Overall, for $24.95, even with the extensive variety, this is not a good deal by any stretch of the imagination. The food quality is fairly poor, and the buffet would fit the “avoid at all costs” category for me. It’s unfortunate, as they really do do a decent job of serving banquet food. However, if you’ve been to a wedding at the Regency Palace, and were thinking of trying it out for dinner – don’t. You’re better off trying somewhere else. Neither the menu, nor the hotpot deal are really all that worthwhile.